Crashes on startup

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Crashes on startup

Postby mick6318@gmail.com » Sat Apr 30, 2016 4:53 am

Hi. I carnt get past the welcome settings screen. When I launch the game after the settings screen it completely crashes . Everything goes black on the vive , even my computer monitor and I have to restart my computer
Can someone please help.
mick6318@gmail.com
 
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Re: Crashes on startup

Postby admin » Sat Apr 30, 2016 11:34 am

That sounds like a really nasty crash :oops:

Could you check in the folder "C:\Users\YOUR_USER\AppData\Roaming\FlyInside\" and see if you have any "error-" files or a "log.txt" file? If there are, upload them as attachments here. They will give some insight into the problem.

Please also add a description of your system, CPU, GPU, OS, RAM, Simulator, add-ons, and anything else you can think of, to your signature so we have a better idea of what could be causing this ;)

Thanks,
Dan
Your friendly neighborhood developer!
Contact Me: dan@flyinside-fsx.com
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Re: Crashes on startup

Postby mick6318@gmail.com » Sun May 01, 2016 1:07 am

Hi
I have uploaded the log and error files
My system is
CPU; i7-3770k
GPU;gtx 980ti x2
OS; windows 10 64 bit
Ram; 16g ddr3
Simulator;Prepar 3d v3.2
Add on. Orbx Australia and various airports
HTC vive

Hope we can find out whats happening
Thanks
Attachments
error-20160425T150907.txt
(418.08 KiB) Downloaded 408 times
error-20160429T181807.txt
(307.72 KiB) Downloaded 428 times
log.txt
(253.11 KiB) Downloaded 416 times
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Re: Crashes on startup

Postby Tony » Sun May 01, 2016 5:46 am

Just a quick one ? Do you have sli enabled ? Flyinside doesn't support that at the moment ? Might be worth trying with single gpu and see if that works ?

Tony
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Customer Support = contact tony@flyinside-fsx.com
FlyInside Inc.
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Re: Crashes on startup

Postby mick6318@gmail.com » Sun May 01, 2016 7:12 am

Thankyou very much Tony
Yes that fixed it. I disabled sli and it works great.
:)
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