Buy and get nothing.

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Re: Buy and get nothing.

Postby dellboy » Tue Sep 17, 2019 8:51 pm

That would be easy if you had emailed me one when I paid for it.
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Re: Buy and get nothing.

Postby dellboy » Tue Sep 17, 2019 8:53 pm

I never received one in my email.
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Posts: 9
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Re: Buy and get nothing.

Postby admin » Wed Sep 18, 2019 8:34 am

If nothing else please just contact support@flyinside-fsx.com with your name. We'll be able to find your orders somehow. The forum isn't the proper place to figure this out as we'll be sending name, and hopefully passwords back and forth ;)
Your friendly neighborhood developer!
Contact Me: dan@flyinside-fsx.com
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Re: Buy and get nothing.

Postby dellboy » Wed Sep 18, 2019 5:48 pm

I did email as you suggested, as of now no reply. Unfortunately it seems it is a take and run tactic.
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Re: Buy and get nothing.

Postby admin » Wed Sep 18, 2019 6:06 pm

As I've written, there is no "take-and-run" tactic. It wouldn't make any sense for us not to unlock the full version for paying customers, that'd be a sure-fire way to upset people, and zero benefit to ourselves. You've purchased from us before successfully, please have a little faith in us here. There's some sort of technical glitch or misunderstanding going on, which we're doing our best to resolve.

Is there a different e-mail address you may have contacted from (besides the one you registered on the forum with), and did you reach out to support@flyinside-fsx.com, or a different address ? I can't find any e-mails from your AOL account in our inbox, and I double checked on spam too. If that's your best e-mail I'll try contacting you from mine.
Your friendly neighborhood developer!
Contact Me: dan@flyinside-fsx.com
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