Buy and get nothing.

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Buy and get nothing.

Postby dellboy » Tue Sep 17, 2019 6:18 pm

I bought FSX so I could fly in VR. Nothing. Just like the money disappeared, EVERYTHING ELSE I BOUGHT NO PROBLEM.
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Re: Buy and get nothing.

Postby Tony » Tue Sep 17, 2019 6:25 pm

Can you be a bit more specific?
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Re: Buy and get nothing.

Postby dellboy » Tue Sep 17, 2019 6:30 pm

Yes. I bought Flyinside, Then I went back to the website and bought flyinside VR for FSX. Paid and no email with a password so I can access FSX VR.
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Re: Buy and get nothing.

Postby Tony » Tue Sep 17, 2019 6:39 pm

Ahh right ok I understand now, will get you sorted asap.
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Customer Support = contact tony@flyinside-fsx.com
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Re: Buy and get nothing.

Postby dellboy » Tue Sep 17, 2019 6:40 pm

Thanks mate.
dellboy
 
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Re: Buy and get nothing.

Postby admin » Tue Sep 17, 2019 6:44 pm

You don't actually get a second login. The product gets added to your account, and then you can activate using your existing flyinside-fsx.com username/password (after installing the FlyInside FSX trial from our website). If you need a password reset shoot an e-mail to support@flyinside-fsx.com . Thanks for your purchase :)
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Contact Me: dan@flyinside-fsx.com
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Re: Buy and get nothing.

Postby dellboy » Tue Sep 17, 2019 7:11 pm

Tried using my existing email and password. I get a YOU DO NOT OWN FSX inside flight
dellboy
 
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Re: Buy and get nothing.

Postby dellboy » Tue Sep 17, 2019 7:18 pm

Thanks for my purchase. I got nothing theft is what it is called where I am from. So you just took my money and that is that.
dellboy
 
Posts: 9
Joined: Tue Sep 17, 2019 6:12 pm

Re: Buy and get nothing.

Postby dellboy » Tue Sep 17, 2019 7:23 pm

It appears stupid me bought this on the 13th seps according to my credit card statement, so I in fact bought it twice and still have nothing. Seems there is no help to sort this out either from you. Why is that.
dellboy
 
Posts: 9
Joined: Tue Sep 17, 2019 6:12 pm

Re: Buy and get nothing.

Postby admin » Tue Sep 17, 2019 7:26 pm

My apologies dellboy. It's an automated system, so it's possible an error occurred on our end, or that you created an account under a second/third e-mail. If you could send your order number (starts with FLY) to support we'll get this sorted out first thing tomorrow morning as soon as we're in the office. We didn't know you were waiting on any order until now, or we would've fixed it earlier. If you could send both orders, we'll get the duplicate refunded.
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