trying to buy it

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trying to buy it

Postby Brigante » Fri Dec 30, 2016 11:15 am

Hi, I saw that there is no discount for existing FlyInside P3D users, so I must purchase the new product. (Happy to do so and happy to support an excellent tool). But when I try to enter my existing email which I used to purchase the P3D version I get a message reminding me this email is already taken.

Am I to take it from this, that I now have rights to the full version, because at the moment I can't download it. Otherwise, do I have to download the trail and do something clever with transferring licence or key across?
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Re: trying to buy it

Postby Tony » Fri Dec 30, 2016 12:44 pm

If you downloaded the trial when you purchased it you activate it within the Flyinside App. Are you trying to purchase another version of flyinside for XP or FSX ?

Tony
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Re: trying to buy it

Postby Stevil » Fri Dec 30, 2016 1:12 pm

Tony wrote:If you downloaded the trial when you purchased it you activate it within the Flyinside App. Are you trying to purchase another version of flyinside for XP or FSX ?

Tony


If I understood him right then he is an existing P3D-FI-User and he wanted to buy FI for XP now.
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Re: trying to buy it

Postby Tony » Fri Dec 30, 2016 2:11 pm

And I suppose that's why he posted in the XP forum :oops: must......read.......better :? If you're still getting this problem then please contact Dan via the support email on the shop page and he'll get back to you asap ;)

Thanks stephan ;)

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Re: trying to buy it

Postby Stevil » Fri Dec 30, 2016 2:31 pm

Tony wrote:And I suppose that's why he posted in the XP forum :oops: must......read.......better :? If you're still getting this problem then please contact Dan via the support email on the shop page and he'll get back to you asap ;)

Thanks stephan ;)

Tony



Haha, you are welcome Tony :]
Happy new year!
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Re: trying to buy it

Postby Brigante » Sat Dec 31, 2016 10:09 am

I emailed support@flyinside-fsx.com which I presume is the correct email? Thank You
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Re: trying to buy it

Postby Tony » Sat Dec 31, 2016 1:48 pm

Yes it is mate, let me know if you haven't heard from after new year. ;)

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Re: trying to buy it

Postby admin » Sat Dec 31, 2016 7:12 pm

Hi Mike,

I just found your e-mail, will be back to you shortly! It went straight to spam for some reason so I missed it. Happy New Year!

Thanks,
Dan
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Re: trying to buy it

Postby Siklid68 » Thu Jan 12, 2017 12:44 pm

Same problem...

I got the P3D version, tried to buy Xplane version, but email is already taken :/
I've send a mail to the support. Or maybe I'll change my mind and save 38$ :evil:
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Re: trying to buy it

Postby Tony » Thu Jan 12, 2017 1:20 pm

I'll chase Dan up to help you with your decision lol

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