Mouse disabled after two hours

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Mouse disabled after two hours

Postby luk » Wed Aug 21, 2019 5:07 pm

Hello,

I know this issue has been experienced in long flights in the past.

However, this issue is now coming even on short flights. After two hours I don't see the arrow anymore in VR and clicks are not detected.
I did a couple of flights today, rebooted between the flights, and still I found myself without any mouse control in VR.

Here below my configuration so far:
Windows 10 ver 1903
FSX SE
Oculus App Version 1.39.0.272909 (1.39.0.272909)
NVidia Driver 436.02 (GeForce RTX 2060)

Thanks in advance for your support.

Best Regards.
luk
 
Posts: 6
Joined: Sun Aug 18, 2019 4:36 am

Re: Mouse disabled after two hours

Postby luk » Wed Sep 18, 2019 11:57 pm

Hi,

Do you have any updates on this?
I understand the issue is there since long time for different versions of the software and on different platforms, and it seems there’s still no solution here on the forum.

Why not solving one of the major issues which makes the sim unable to complete the majority of the flights?

Thanks at least for a short answer. As a customer I would expect to have one.

Best regards.
luk
 
Posts: 6
Joined: Sun Aug 18, 2019 4:36 am

Re: Mouse disabled after two hours

Postby luk » Mon Oct 14, 2019 5:47 am

kind reminder

Thanks in advance for your feedback on the issue.

Best Regards
luk
 
Posts: 6
Joined: Sun Aug 18, 2019 4:36 am

Re: Mouse disabled after two hours

Postby kje1940 » Wed Oct 16, 2019 5:38 am

Hi,


I did´n see eny answer from ADMIN, I have writhe Sevel time about the same problem, but nothing happent
kje1940
 
Posts: 36
Joined: Wed Oct 10, 2018 8:51 am

Re: Mouse disabled after two hours

Postby admin » Thu Oct 17, 2019 8:57 am

Sorry everyone, I don't have a good answer on this. We've been working on this on and off for literally years, and it's very difficult for a few reasons.
1. At a minimum it takes around 2 hrs to reproduce. This means we can't iterate quickly and test lots of fixes/improvements.
2. 2 hrs is best-case, sometimes it takes literal days to come back.
3. The issue sometimes goes away (could we Windows update, GPU driver, etc, hard to say), leaving us unable to really work on that, then comes back with a change of settings.
4. It doesn't effect every computer or installation.

Between the inconsistent reproductions, time to reproduce, and inability to actually confirm if we've permanently fixed it, it's been next to impossible to nail down a root cause. We haven't given up on this, but I also don't feel super hopeful about it. If it were an easy one this would've been fixed way back.

Thanks,
Dan
Your friendly neighborhood developer!
Contact Me: dan@flyinside-fsx.com
admin
Site Admin
 
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Joined: Tue Feb 06, 2007 8:36 am

Re: Mouse disabled after two hours

Postby kje1940 » Sat Oct 19, 2019 1:37 am

Hi,

Thank´s for your reply, hope you find solution for these problem one day.

Best regards
kje1940
 
Posts: 36
Joined: Wed Oct 10, 2018 8:51 am

Re: Mouse disabled after two hours

Postby luk » Tue Nov 12, 2019 3:46 am

Hello,

Thanks Dan, your answer gave me some clues and something to try.

Yesterday I was able to make a 2hrs flight with no issue.
I changed the NVIDIA drivers and updated from 4 months old drivers (don't remember if 416.something) to the 441.08 (DCH), no additional tweaks as I don't use stuff like nvinspector etc. Everything in default mode.

It must be something related to the video card because I switched from an old PC to a new one. Everything is different (CPU, architecture, RAM, HDD etc) but the GPU (Geforce RTX 2060) has been brought from the old to the new pc.
So I guess the GPU is something to focus on

Just to keep the topic alive and give more clues I will post if I have the problem again.

If you want to reproduce the issue just try some older drivers from NVidia and you'll probably find it.

Have a nice day.
luk
 
Posts: 6
Joined: Sun Aug 18, 2019 4:36 am


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