What does this mean and why

[chris]

hi Robert I'm still struggling with this forum stuff dont how to search for stuff i was trying to find that config tweek that someone did for me cant remem,ber his name or what section of the forum it was in. the search bar is pretty useless
but in answer to your steam question I have tried everything to get it back but ring them direct but i would have to have CIA clearance to find their bloody phone number in any case by thetime i get through that saga the phone bill would be more $$$ than the fsxsteam would be worth so i just gave up
I just feel so ripped off