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by **Kloot** » Fri Oct 12, 2018 4:24 pm

Hello Tech Support,
I am unable to use Leap Motion.
Leap Motion software is all up to date, I can see my hands in the visualizer.
I activated Leap Motion in FlyInside sim but cannot get my virtual hands to show.
Am I missing something?
Cheers and thanks,
Paul

by **admin** » Fri Oct 12, 2018 4:37 pm

Hi Paul,

I don't have it in-front of me at the moment, but I believe there are settings on the Leap Motion Control Panel you need to enable to allow other apps to pull hand data. You also may need to have FlyInside Flight Simulator clicked on/focused as of the latest version of Leap Motion. Please let me know if that doesn't work.

Thanks,
Dan

by **Kloot** » Fri Oct 12, 2018 5:09 pm

admin wrote:Hi Paul,

I don't have it in-front of me at the moment, but I believe there are settings on the Leap Motion Control Panel you need to enable to allow other apps to pull hand data. You also may need to have FlyInside Flight Simulator clicked on/focused as of the latest version of Leap Motion. Please let me know if that doesn't work.

Thanks,
Dan

Hi Dan, what do you mean by "clicked on/focused"

Thanks Paul

by **admin** » Fri Oct 12, 2018 5:11 pm

You know how you click on a window, and then you can type into it. Basically I've seen issues where only the currently "selected" program could receive Leap motion data. So if you click on your browser and are using your browser, FlyInside stops getting the Leap Motion data.

by **Kloot** » Fri Oct 12, 2018 5:43 pm

admin wrote:You know how you click on a window, and then you can type into it. Basically I've seen issues where only the currently "selected" program could receive Leap motion data. So if you click on your browser and are using your browser, FlyInside stops getting the Leap Motion data.

Made no difference, I have tried everything :-(

I am sure all the bugs will be sorted, you guys have done a great job so far

by **admin** » Fri Oct 12, 2018 5:48 pm

Hi Paul,

I'm a bit tied up resolving crashes, but maybe on Monday I could TeamView with you to debug?

Thanks,
Dan

by **Kloot** » Fri Oct 12, 2018 6:03 pm

admin wrote:Hi Paul,

I'm a bit tied up resolving crashes, but maybe on Monday I could TeamView with you to debug?

Thanks,
Dan

Thanks Dan, no rush mate.

by **admin** » Fri Oct 12, 2018 6:08 pm

Shoot me an e-mail (dan@flyinside-fsx.com) and we'll schedule it

by **Kloot** » Sat Oct 13, 2018 2:20 am

Hey guy's I got it working, it works well :-)

This is one great product so far, keep it up.

by **admin** » Sat Oct 13, 2018 2:45 am

Glad to hear it! How'd you get it working?

Thanks,
Dan

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