Wont start

Moderators: Tony, Sharkku

Wont start

Postby Jacktheripper » Sun Aug 18, 2019 5:49 am

hi please help

fresh install fsx steam. works fine. install fly inside fsx wont start, uninstall flyinside wont starts fsx, delete fsx/reinstall fsx and it starts fine, install fly inside. fxs wont start,
I did alot of reading online and deleted all of my c++ versions (were were alot) and let fly inside install its own. but still no joy.
does anyone know what to do?


Code: Select all
Faulting application name: fsx.exe, version: 10.0.62615.0, time stamp: 0x559f9a9a
Faulting module name: d3d9.dll, version: 0.0.0.0, time stamp: 0x5ba3a8f2
Exception code: 0xc0000005
Fault offset: 0x0018fe58
Faulting process ID: 0x19e8
Faulting application start time: 0x01d555ad01f6baf3
Faulting application path: D:\Programs\Steam\steamapps\common\FSX\fsx.exe
Faulting module path: D:\Programs\Steam\steamapps\common\FSX\d3d9.dll
Report ID: 4b5800dc-c1a0-11e9-83a7-1c1b0d2d4558
Faulting package full name:
Jacktheripper
 
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Re: Wont start

Postby Tony » Mon Aug 19, 2019 3:39 pm

How do you have the headset plugged into your PC and could you give us some PC Specs please :)
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Customer Support = contact tony@flyinside-fsx.com
FlyInside Inc.
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Re: Wont start

Postby Jacktheripper » Sun Aug 25, 2019 12:07 pm

thank you for your reply

my pc is an i7 with a1080ti video card 8 gig of ram. the headset is plugged into the usb and the hdmi
it is windows 8
i have deleted fly inside and then fsx then the appdata folder for fsx. then re install run fsx did a circuit.
install fly inside and then back to not starting.
very frustrating. every other game on my pc runs fine. (i have too many games lol)
Jacktheripper
 
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Re: Wont start

Postby JeramyH » Sun Aug 25, 2019 2:49 pm

I am having the exact same issue.

My rift works fine with all other apps.

Frustrating to get all of my scenery loaded, then install this and have it just stop working.
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Re: Wont start

Postby Jacktheripper » Mon Aug 26, 2019 5:27 am

thank you for replying

the pc is an i7 with 8 gb of ram and a 1080ti gpu the headset is plugged into the graphics card hdmi and usb3
it is running windows 8.1 and every other game runs fine
i have tried uninstalling and then deleting the app data directory and the game folder then re installing fsx and fly a circuit no problem. install fly inside and boom back to not starting the same as before
Jacktheripper
 
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Joined: Sun Aug 18, 2019 5:43 am

Re: Wont start

Postby Jacktheripper » Mon Sep 02, 2019 3:17 pm

Usual forum support.

only reply you get is asking system spec but no actual answers.

good job i posted those valuable details it really helped.
Jacktheripper
 
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Joined: Sun Aug 18, 2019 5:43 am

Re: Wont start

Postby admin » Wed Sep 11, 2019 1:42 pm

Hi Jack & Jeremy,

My apologies, I just returned from traveling and am playing catch-up. Jack - thank you for the specs, if nothing else they confirm it's likely a bug or configuration support issue we need to fix, rather than a hardware issue. Nice setup :)

Jack & Jeremy - This isn't likely something we can solve over a couple of forum posts, we'll need to do a little 1-on-1 debugging to fix it. I'm reaching out to both of you over e-mail so we can figure this out.

Thanks,
Dan
Your friendly neighborhood developer!
Contact Me: dan@flyinside-fsx.com
admin
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Re: Wont start

Postby Tony » Tue Sep 17, 2019 12:09 pm

And I'll just add my apologies to this as real life got in the way for a bit.
Tony F
Customer Support = contact tony@flyinside-fsx.com
FlyInside Inc.
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