Wont start

Moderators: Tony, Sharkku

Wont start

Postby Jacktheripper » Sun Aug 18, 2019 5:49 am

hi please help

fresh install fsx steam. works fine. install fly inside fsx wont start, uninstall flyinside wont starts fsx, delete fsx/reinstall fsx and it starts fine, install fly inside. fxs wont start,
I did alot of reading online and deleted all of my c++ versions (were were alot) and let fly inside install its own. but still no joy.
does anyone know what to do?


Code: Select all
Faulting application name: fsx.exe, version: 10.0.62615.0, time stamp: 0x559f9a9a
Faulting module name: d3d9.dll, version: 0.0.0.0, time stamp: 0x5ba3a8f2
Exception code: 0xc0000005
Fault offset: 0x0018fe58
Faulting process ID: 0x19e8
Faulting application start time: 0x01d555ad01f6baf3
Faulting application path: D:\Programs\Steam\steamapps\common\FSX\fsx.exe
Faulting module path: D:\Programs\Steam\steamapps\common\FSX\d3d9.dll
Report ID: 4b5800dc-c1a0-11e9-83a7-1c1b0d2d4558
Faulting package full name:
Jacktheripper
 
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Location: GB

Re: Wont start

Postby Tony » Mon Aug 19, 2019 3:39 pm

How do you have the headset plugged into your PC and could you give us some PC Specs please :)
Tony F
Customer Support = contact tony@flyinside-fsx.com
FlyInside Inc.
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Re: Wont start

Postby Jacktheripper » Sun Aug 25, 2019 12:07 pm

thank you for your reply

my pc is an i7 with a1080ti video card 8 gig of ram. the headset is plugged into the usb and the hdmi
it is windows 8
i have deleted fly inside and then fsx then the appdata folder for fsx. then re install run fsx did a circuit.
install fly inside and then back to not starting.
very frustrating. every other game on my pc runs fine. (i have too many games lol)
Jacktheripper
 
Posts: 12
Joined: Sun Aug 18, 2019 5:43 am
Location: GB

Re: Wont start

Postby JeramyH » Sun Aug 25, 2019 2:49 pm

I am having the exact same issue.

My rift works fine with all other apps.

Frustrating to get all of my scenery loaded, then install this and have it just stop working.
JeramyH
 
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Re: Wont start

Postby Jacktheripper » Mon Aug 26, 2019 5:27 am

thank you for replying

the pc is an i7 with 8 gb of ram and a 1080ti gpu the headset is plugged into the graphics card hdmi and usb3
it is running windows 8.1 and every other game runs fine
i have tried uninstalling and then deleting the app data directory and the game folder then re installing fsx and fly a circuit no problem. install fly inside and boom back to not starting the same as before
Jacktheripper
 
Posts: 12
Joined: Sun Aug 18, 2019 5:43 am
Location: GB

Re: Wont start

Postby Jacktheripper » Mon Sep 02, 2019 3:17 pm

Usual forum support.

only reply you get is asking system spec but no actual answers.

good job i posted those valuable details it really helped.
Jacktheripper
 
Posts: 12
Joined: Sun Aug 18, 2019 5:43 am
Location: GB

Re: Wont start

Postby admin » Wed Sep 11, 2019 1:42 pm

Hi Jack & Jeremy,

My apologies, I just returned from traveling and am playing catch-up. Jack - thank you for the specs, if nothing else they confirm it's likely a bug or configuration support issue we need to fix, rather than a hardware issue. Nice setup :)

Jack & Jeremy - This isn't likely something we can solve over a couple of forum posts, we'll need to do a little 1-on-1 debugging to fix it. I'm reaching out to both of you over e-mail so we can figure this out.

Thanks,
Dan
Your friendly neighborhood developer!
Contact Me: dan@flyinside-fsx.com
admin
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Re: Wont start

Postby Tony » Tue Sep 17, 2019 12:09 pm

And I'll just add my apologies to this as real life got in the way for a bit.
Tony F
Customer Support = contact tony@flyinside-fsx.com
FlyInside Inc.
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